PayPal Merchant Account Under Review Meaning
PayPal merchant account under review means PayPal is temporarily checking your business account for compliance or risk. Learn why this happens and how long it lasts.
PAYPAL
Taylor Reed
12/27/20252 min read
What Does PayPal Merchant Account Under Review Mean?
PayPal merchant account under review means PayPal is temporarily reviewing your business or seller account to verify compliance, transaction activity, or risk factors.
During this review, certain features like withdrawals, payments, or account access may be limited.
Why Does PayPal Put a Merchant Account Under Review?
PayPal may place a merchant account under review for several reasons:
Sudden increase in sales or transaction volume
High number of disputes, chargebacks, or refunds
Unusual payment patterns or customer locations
Selling restricted or high-risk products
Missing or outdated business verification details
Compliance with regulatory or legal requirements
Random or routine security checks
In many cases, reviews are triggered automatically by PayPal’s risk systems.
What Happens During the Review Period?
While your account is under review:
Funds may be temporarily held
Withdrawals can be delayed
Some payments may be restricted
You may be asked to submit documents
Customers can still make payments in some cases
PayPal usually notifies you by email or dashboard alerts if action is required.
How Long Does PayPal Merchant Account Review Take?
Most reviews are completed within 24 hours to a few business days.
More complex reviews involving compliance or disputes can take longer.
The timeline depends on how quickly you provide requested information.
How to Resolve a PayPal Merchant Account Review Faster
To speed up the process:
Log in to your PayPal account and check notifications
Submit all requested documents accurately
Verify your business information and identity
Respond promptly to PayPal emails
Avoid processing risky or disputed transactions during review
Providing clear and complete information helps end the review sooner.
Does Account Under Review Mean Suspension?
No.
An account under review is not the same as suspension or permanent limitation. It is a temporary status used to assess account activity.
Most merchant accounts are restored once the review is completed.
Can You Still Receive Payments During Review?
Sometimes, yes.
Receiving payments may still be allowed, but withdrawing funds or processing certain transactions can be restricted until the review ends.
PayPal merchant account under review means PayPal is checking your business account for security, compliance, or risk reasons. It is usually temporary and resolved after verification or document review.
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